Speak With YFB
Sizing, gold weight, delivery timing or a bespoke commission — a real person answers every message.
info@yfbjewelry.ca
Best for order questions and custom enquiries. We reply within one business day.
+1 647 540 9225
Fastest route for sizing help and live stock checks, Mon–Fri 9am–6pm ET.
@yfbjewelry
New drops, styling and behind-the-bench moments. DMs are open.
YFB Jewelry
Follow the page for launches, giveaways and seasonal offers.
Everything You Need To Know
Still unsure? Message us on WhatsApp and we'll answer personally.
Is your jewelry real gold?
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Yes. Every YFB piece is solid 10K gold — never plated, never filled. Each item is stamped and independently verified for purity before it ships.
How much is shipping in Canada?
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Shipping is free and fully insured on every Canadian order. Parcels are tracked coast to coast and dispatched within 1–2 business days.
How long will my order take to arrive?
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Most major cities receive orders in 1–3 business days. Remote regions typically take 3–7 business days after dispatch.
Can I return or exchange a piece?
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Unworn pieces can be returned within 30 days for an exchange or a full refund. Just reply to your order email and we'll send a prepaid label.
Do you offer resizing or repairs?
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Yes. Every order includes lifetime care support — complimentary cleaning guidance, resizing advice and repair support on YFB pieces.
Is checkout secure?
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Checkout is processed by Shopify over SSL with PCI-DSS compliance. We never see or store your card details. Apple Pay, Google Pay and Shop Pay are supported.